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I’ve been in the workforce for a mere 6 years, but spending all of that time in receptionist-type roles has provided me with some insights to share. These are some lessons I’ve learned on the front desk: Leave your ‘Bad Days’ at home There’s nothing worse than walking into a business and feeling like you’re inconveniencing the receptionist purely by being there! Never underestimate the importance of putting on a smile and greeting people warmly, your...
Could the Receptionist be in your way of employment? You’re probably a little confused about HOW a receptionist could possibly be in your way of reaching employment, I suggest thinking again! When you’re enquiring about a potential job, your first point of contact, 9 times out of 10, is the face of the company, the receptionist. This means the first individual you will meet, speak to or even email is ME! I’m the little lady sitting at front desk ready to greet you! I am...
Unfortunately for the job seeker, long gone are the days where a recruitment agency will welcome you in for a sit down chat and full registration if you pop in without a time booked with a consultant. Even though it’s supposed to be easier with resources like Seek, Indeed and social networking, you can feel like you’re applying for every job posted and you’re getting no where. Perhaps you don't know where to start? It’s very easy to get into this loop or just...
We are awash with information at our every turn these days – in our private lives, on social media, in the workplace. There is sometimes almost too much exposure and too much information available to use. It can cloud judgement and make us all addicted. Blogs and opinion pieces proliferate, and bloggers themselves become famous based on the ‘what we think of what they think’. Sounds crazy, right? This brings me to the space I of late inhabit. I am working in a well...
In the recruitment game, networking is a key activity which helps identify potential leads which in return will contribute to your pipeline. Without an extensive network, the capacity to have a consistent workflow may seem impossible.  Networking will assist you in securing bookings which will keep your activity at the level you need, in order to achieve your goals.  Through this blog I aim to reach out to the new kids on the block with the hope in reducing the fear factor!...
Recently I posted a job seeking a human resources administrator in which I specifically requested a cover letter be submitted with a resume. As the applications started pouring in I noticed the conspicuous absence of cover letters. Unsurprisingly this was nothing new so I continued the tricky task of identifying which applicants are best suited. However, on this occasion one particular resume caught my eye, it looked too good to be true, which by the way means it probably is. A short concise...
I have been in recruitment for many years, actually in my 10th year this year and I still love it (most days). I believe the best recruiters are the ones with a passion for what they do and treat a business like it’s their own. My biggest learning curve was at the start of my career in recruitment, I was finally unleashed and allowed to go get some clients of my own, wanting to prove myself and please my manager I headed out and picked up my first order. With enthusiasm I filled...
We are taught not to judge a book by its cover. Unfortunately it is not always that easy, and you will quite often find yourself doing this without even realising it. For example, if you went out for dinner and two identical tasting dishes are placed in front of you, one beautifully presented and one not, which would you choose? The First Impression is imperative to the success of your job application, you need to be aware when and how the first impressions are occurring. Through the job...
Quite often employers will speak about the challenges of finding the best staff. The process of finding great staff is well documented. But what do you do when you are unable to make a decision between more than one “perfect” candidate? Recently I have been recruiting for a highly sought after role with candidates from across the country applying.  After reviewing applications, completing phone screens and first round interviews, the process moved to the Selection Panel for...
One more cup of coffee – Bob Dylan Bob Dylan wrote back in the early 70’s, ‘One more cup of coffee’, a tale about a girl and a relationship where he did not sense affection, gratitude or love as her loyalty was to the stars above. The song touches on an apparent end to a relationship and the concept of a journey. Bob Dylan, today, is still an absolute music genius and legend. His song ‘One more cup of coffee’ resonates with me as a number of the lyrics...

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